Shipping and Delivery Policy

What are the delivery charges?

KAL offers a flat rate of Rs.50/- per consignment, irrespective of the number of products ordered for shipping to selected states in the country. Orders with value above Rs 500/- will be shipped without delivery charges.

What is the estimated delivery time?

Generally, KAL products ordered are delivered within 4 to 5 Working days. Working days exclude public holidays and Sundays. Delivery to certain destinations may take 5 to 7 Working days based on their geographic location and reach. Doctor/Distributor supplies will be through surface transport mode.

Are there any hidden costs (Sales tax, octroi etc.) on KAL products?

There are NO hidden charges when you purchase KAL products. The price you see on the product page is exactly what you would pay. Sales tax, Octroi etc. if any applicable in the state of consumption, is the responsibility of the buyer.

Delivery charges are not hidden charges and are charged by KAL.

What does “Out of Stock” mean?

“Out of Stock” means, currently these KAL products are not available for sale. Please write to us at requesting for product availability.

Does KAL deliver internationally?

As of now, KAL doesn’t deliver items internationally. You will be able to make your purchases on KAL website from anywhere in the world with credit/debit cards issued in India, but please ensure the delivery address should be in India.

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