Return and Cancellation Policy

Return Policy

All Kerala Ayurveda Limited Products are covered by KAL’s Customer Product Refund Policy. If the Product is found defective:

You are entitled to Return it within 7 days from the Date of Delivery for a Full Refund
The Invoice for the Purchase should be available upon Return of the Products
This Policy does not apply to Products that have been Intentionally Damaged or Mishandled.
If you have any questions, please contact our customer care number or email us at customercare@keralaayurveda.biz.

Cancellation Policy

Customers will have an option to cancel their orders through the dashboard when they login into their profile.

Customer needs to initiate the order Cancellation within the next business day after the Payment In case the order has already been shipped, they need to approach the customer care through the toll free number / chat option from the website or email to customercare@keralaayurveda.biz directly and get the order cancelled with Refund.

Product should not be opened/used and should be in a Marketable Condition.

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